Terms & Conditions
Message Frequency
We send service-related text messages to clients who opt in. Message types include: appointment reminders and confirmations, scheduling updates/reschedules, account notifications (e.g., portal access, security alerts), and important service announcements. We do not send promotional or spam messages.
Message Frequency
Messaging frequency may vary.
Fee
Message and data rates may apply.
Opt-Out
To opt out at any time, text STOP. You will receive a confirmation message and no further messages will be sent unless you opt in again.
Help
For assistance, text HELP or visit our website at drrossfamilycounseling.net.
Eligibility & Consent
By opting in, you represent that you are the account holder or have the account holder’s permission to receive SMS messages at the provided phone number. Carrier delivery is not guaranteed. Carriers are not liable for delayed or undelivered messages.
Privacy
We respect your privacy. Please review our Privacy Policy for details on how we handle personal information: https://drrossfamilycounseling.com/privacy-policy/
Changes to Terms
We may update these Terms from time to time. Continued use of the SMS program after changes constitutes acceptance of the updated Terms.
Contact
If you have questions about these Terms, please contact us via our website at Contact